Terms & Conditions

 1.  GENERAL TERMS

www.Prophetskg.com The website is the online store, which is the online presence of the company under the name "Branidis Petros SOLE LTD" (Tax Registration, ΔΟΥ E΄ Thessaloniki, Greece). The registered office of the company, hereinafter referred to as “company”, Is located at 54 Thermaikou st. Thessaloniki tel. +30 2310 688 189, e-mail info@prophetskg.com 

The e-shop www.prophetskg.com enables our customers as well as all Internet users to be informed immediately about the products offered by our company and to make their purchases electronically.

 

The use of the www.Prophetskg.com electronic pages and services by the visitor / user implies its unconditional agreement with the following terms of use, which apply to all content contained on its website. The visitor / user must read these terms carefully before using the services of the site and if they do not agree, they must not use the services and their content. The visitor / user is kindly requested to check the content of the terms of use for any changes. Continuing to use www.Prophetskg.com even after any changes means the unconditional acceptance by the visitor / user of these terms. Accessing, browsing, using or registering on the website is proof that the visitor / user has read, understood and agreed to and agrees with these terms and conditions. If you do not agree to be bound by these terms and conditions and you are bound by them, you should not use this website.

2. USER LIABILITY

Users of www.Prophetskg.com site agree not to use the website for www.Prophetskg.com mission, publication, send an e-mail or otherwise transmit any content that is unlawful, harmful, threatening, abusive, defamatory or is a violation of someone else's privacy. In addition, individuals-natural persons accept that products ordered via the e-shop www.Prophetskg.com are for personal use.

3. INTELLECTUAL PROPERTY RIGHTS

Except for the specified exceptions (copyright of third parties, partners and suppliers), the entire content of the website, including images, text and audiovisual material, graphics, photographs, texts, services and products are the property of www.Prophetskg.com and protected under the relevant provisions of Greek law, European law and international conventions. Any copying, reproduction, processing, resale or misleading of the public regarding the true recipient of the content of the website is prohibited. Any reproduction, republication, uploading, posting, or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with prior written permission of Branidis Petros Sole LTD et names, images, logos discreetly attributes, text and audiovisual material representing the Branidis Petros Sole LTD and / or its online store www.Prophetskg.com and / or third parties contracted with them and the products or services are exclusive brands and distinctive features of Branidis Petros Sole LTD and / or www.Prophetskg.com and / or more third parties and are protected by Greek, European and international trademark laws, and industrial and intellectual property. In any case, their appearance and exposure to www.Prophetskg.com and its online store should in no way be construed as a transfer or assignment of a license or right to use it.

4. Privacy Policy & GDPR Compliance

IN GENERAL

The use of our web pages and the services provided to the visitor on the site www.prophetskg.com owned by Branidis Petros Sole LTD hereafter «the company», requires your agreement with the Privacy Policy of this site. Therefore, the visitor must carefully read the contents of this page before using the services of our website. If he does not agree, he must leave this website and NEVER make use any of its services or content.

This privacy policy may change from time to time according the relevant legislation. We will not explicitly notify our customers or our site's users about these changes. Instead, we recommend you to occasionally visit this page for any changes to this privacy policy. The continued use of the www.prophetskg.com website even after any changes to the Privacy Policy implies the unconditional acceptance of these terms by you. 

Privacy and Protection of personal data

We collect and process your personal data only when it is absolutely necessary. 

We will never sell, rent, distribute, or publicize in any way your personal data. 

If you are under 16, you MUST have your parents' consent before using the services of this site. 

Relevant legislation

Along with our company's internal IT systems, this site is designed to comply with the following laws/regulations regarding the protection of user's personal data: 

1. EU Data Protection Directive (DPD of year 1995)

2. Regulation on general EU data protection (GDPR of year 2018)

Personal information collected by this site and why we collect it

This site collects and uses personal information for the following reasons: 

Website traffic monitoring

Like most sites, this site uses Google Analytics (GA) to track user activity. We use this data to determine the number of our site visitors to better understand how they find and use our web pages. Although GA records data such as your geographic location, your device, your web browser, and your operating system, none of this information identify you to us. GA also records your computer's IP address, which could be used to identify you, but Google does not provide access to it. We believe that Google is a third data processor that is compliant with the requirements of European legislation. 

Contact forms and e-mail links

If you choose to contact us using a contact form or an email link, none of the data you provide will be stored to our site or transferred or processed by any third party data processor as defined below in the section «Our third-party data processors». Instead, these data will be sent to us via an SMTP protocol (Simple Mail Transfer Protocol). Our SMTP servers are protected by a TLS security protocol (also known as SSL), meaning that email content is encrypted before being sent over the Internet. The content of the email is decrypted by our local computers and devices. 

Newsletters

If you choose to subscribe in our newsletter, the email address you submit will be forwarded to Mailchimp which manages our e-mail marketing services. Mailchimp is a third-party data processor (see «Our third-party data processors» below). Your e-mail address will not be stored in any of our databases. Your e-mail address will remain in the Mailchimp database for as long as we continue to use our e-mail marketing services or until you explicitly request to be removed from the mailing list. You can do, using the delete link contained in all the email newsletters we send you. As long as your e-mail address remains in the Mailchimp database, you will receive periodic (approximately once a month) e-mail newsletters from us. 

About Cookies

What is a cookie?

The term «cookie» refers to a small data file consisting solely of a set of text information that the site transmits to the web browser on your computer's hard disk, either temporarily throughout your visit , or sometimes for longer periods, depending on the type of cookie. Cookies perform different operations (for example, you are distinguished from other site's visitors or remember certain info for you like your preferences) and are used by most websites to improve your user experience.

Each cookie is unique to your browser and contains some anonymous information. A cookie typically contains the name of the cookie field, the cookie's lifetime, and a value (usually in the form of a randomly generated unique number). 

Types of cookies

The basic types of cookies are described below 

Session cookies

These are temporary cookies that remain in the cookie file of your device's browser only during your visit and are deleted when you close the browser. 

Persistent cookies

These remain in the cookie file of your device's browser even after the browser closes, sometimes for one year or more (the exact length of stay depends on the lifetime of each cookie). Permanent cookies are used when the site administrator may need to know who you are for more than one visit (e.g., to remember your username or your site configuration preferences). 

First-party cookies

These are cookies installed on your browser and/or hard drive of your device from the site you are visiting. This includes assigning a unique ID to you, in order to monitor your site navigation. Site creators often use first-party cookies to handle visits and for identification purposes. 

Third-party cookies

These are cookies used by third parties, such as social networks to track your visits to the various sites they advertise. The site administrator has no control over these third-party cookies. 

Cookies on this site and how to manage them

On this site, we use cookies to improve your user experience. Site functionality will be significantly affected if you disable or disagree with the use of cookies. 

See the following information about the third-party cookies we use on this site, including how to disable them and the effect of disabling on the site's functionality. If you need any help on how to manage certain types of cookies, including how to check or delete them, please visit www.aboutcookies.org. 

Google Analytics cookies

Google Analytics cookies are performance analytics/logging cookies that allow us to collect anonymous information about how visitors use our site. These cookies can inform us on how many visitors use the site, the visit's time and duration, and also provide information on how visitors navigate across the site. This information helps us improve the way our site works. They are anonymous information and do not contain personal information.

The information collected by the Google Analytics cookies about our site is transferred and stored on Google's servers in accordance with Google's privacy policy.

For more information on Google Analytics, please visit https://support.google.com/analytics/answer/6004245

You can disable Google Analytics tracking by visting https://tools.go ogle.com/dlpa ge/gaoptout?hl =en=GB

If you disable these cookies, your activity will not be counted or used in the statistics we collect to improve the services we provide through this site. Website functionality will not be affected. 

Video providers cookies

Video providers can place cookies on your device if you watch their video on our site. 

If you disable these cookies you may not be able to see the embedded videos on our site. 

Social Networks cookies

Third-party social networks can place cookies on your device if you choose to share a web page of our site with another third-party Social Network site, by clicking on one of the «share» buttons. 

If you disable these cookies, you will not be able to share any of our content with third-party social networks 

About this site's web server

All web traffic (file transfer) between this site and your browser is encrypted and transferred via the HTTPS protocol using Secure Sockets Layer (SSL). 

Third-party personal data processors

We use a number of third parties to process personal data for us. These Third-party personal data processors have been carefully selected to comply with the legislation mentioned in this document. 

Data breaches

For any of your personal information stored in our database, all necessary action will be taken to be secure as possible.

We will report any unlawful violation of our database or any third party data processing database to all relevant stakeholders as well as authorities within 72 hours of the violation, if it is obvious that the personal data stored in recognizable form, have been stolen. 

Data Protection Officer

The data protection officer (DPO) of this site is: «SYMEON BRANIDIS» 


5. THE PRODUCTS SOLD

The features and other features of the products available through our online store are available and you can be informed by following the search instructions on our web pages by clicking on the name or photo of the respective product. Slight colour differences and other variations in products are possible due to how the picture was taken, presentation technology or other technical reasons. Our company is not responsible for these differences and discrepancies. Our company draws your attention to the washing and maintenance instructions printed on the product labels. Our company is not responsible for any damage resulting from misuse of the Products, including use in violation of the instructions for use.

The presentation on www.Prophetskg.com of the products to be sold has the character of a call for expression of interest in ordering an order. For this reason, the above presentation does not imply any commitment of our company to the availability and / or sufficiency of the products displayed.

The prices listed on www.Prophetskg.com  include 24% VAT. They do not include transport costs. www.Prophetskg.com  reserves the right to readjust prices without having to inform the consumer in advance.

Any booking of a product from the online store www.Prophetskg.com  and then buying it from a physical store is not a purchase from our online store but from the physical store.

6. ORDERS

An order may be placed only by final consumers who have full legal capacity according to Greek law, only if they have completed the 18th (eighteen) year of their age and there is no limitation of that capacity in terms of drawing up sales contracts. Orders on behalf of incapacity for incapacitated persons may be made by their legal representatives in accordance with the law. Orders can also be made by legal entities (final consumers) through their legal representatives.

The “company” ensures, through its website and / or by e-mail, the pre-contractual, ie before the completion of the filing of the order, full, accurate and clear information to the consumer, for the following, as specified in Article 3 (B) of the Consumer Code of Ethics for Electronic Commerce (MA 31619 / 15-3-2017, Government Gazette B6969 / 2017), namely:

1. Full company name, headquarters, postal address, VAT number, contact / e-mail address.

III. Main features of the products sold and the quality of the services provided (eg the total price including VAT or other taxes, shipping costs, or any refund costs, any additional charges, delivery method, duration of the offer or The price, the terms and methods of payment, the guarantees, the size and dimensions of the product) And for payment instruments.

1. The availability of services and products and the time limit within which the supplier undertakes to deliver the goods or provide the services.

V.Charges, possible discount packages or special offers.

1. Terms of withdrawal from the contract and termination or cancellation of the contract.

VII. The possibility of out-of-court settlement of their disputes and information on the recognized alternative dispute resolution bodies that consumers are bound or obliged to use to resolve disputes. In the absence of such a commitment or obligation, the suppliers shall also specify whether they will use the relevant entities.

VIII. The possibility for online alternative dispute resolution.

1. The terms of service after sale, any commercial guarantees (content, duration and scope of territorial validity), and the seller's liability for actual defects and lack of agreed properties, according to articles 534 et seq.

2. The possible need for frequent maintenance of the products or the existence of particularly expensive spare parts in relation to the current price of these products.

3. The purpose of the processing, the recipients or the categories of recipients of the data and the existence of the right of access and objection.

XII. Codes of ethics or any trust marks that bind them.

XIV. The above information to the consumer must be understandable, legal, true, up to date, easily accessible to all, including people with disabilities, and verifiable and mandatory in Greek and optionally in another language.

The contract for the sale of products between “company”and the consumer from the e-shop www.prophetskg.com, Is a distance selling contract and is compiled after: (a) an order placed by the consumer, which is mutually accepted as a proposed purchase of the products mentioned in the order; and (b) accepting this order from libelloula.com by sending a relevant e-mail to the consumer. The “company” Is entitled to accept or refuse to accept an order without being obliged to justify its refusal and without any liability to the consumer or third parties. In the event that “company” does not confirm as above the acceptance of the order within three (3) business days, it will be deemed to have rejected it.

For the submission of a valid order, it is necessary: a) to provide all the necessary information for the conclusion of the sales contract; b) to accept unconditionally all the terms of the sales contract for the products sold, the price, the transportation costs, The time and place of delivery of the products sold; and (c) the unconditional acceptance of these terms of use, which form an integral part of the contract being drawn up.

7. PAYMENT METHODS

7.1. Bank Installment


7.2. Cash on Delivery

The method of payment by cash is available only for purchases within Greece. For those who prefer this method, the products are received (in the address you have stated) through the courier company , with which we work together, and you pay the price of your order at the time of receipt. Your order has a delivery time of four (2-6) business days.


10.COST OF DELIVERY OF PRODUCTS

Greece:

For orders over 30 euros the shipment is free of charge.

For orders below 30 euros the cost of transport is € 2 . 

The shipments of the products are made through the cooperating Courier Company 

Cyprus:

For orders over 30 euros the shipment is free of charge.

For orders below 30 euros the cost of transport is 5 € . 


.

Europe and the rest of the world:

Depending on the country and the weight of the order's products, the cooperating Courier price list is valid. In any case, you are informed from our e-shop before completing your order.

11. REFUNDS / CHANGES

If the product you received does not satisfy you for any reason, you can return it (and will refund your money by depositing to your bank account),

Or change it (change form available here).

Changes and refunds are made within 14 calendar days of the date of receipt.

Returns / changes are only accepted if the products you wish to return or change are in the same condition as you received them, they have not been worn, ironed, washed or otherwise cleansed. Also, any labels accompanying the product should be as it was when you received it.  It must be accompanied by the original retail receipt or invoice.

Greece:

For refunds, the cost of shipping the product is borne by the buyer.

For changes, the cost of return and post-delivery costs is € 6 (if you ship with Speedex courier) and will be charged to the buyer upon receipt of the change product. Otherwise, you can return it in any way you wish at your own charge and when you receive the change, 3 euros are paid for shipping costs.

Abroad:

The cost of return, change, and subsequent return of the product will be borne by the buyer.

Until the product arrives to us, it is at your own risk, so it is important to ensure that it is safely transported in order to avoid damage and therefore its failure to return. The address to send the product is Branidis Sole LTD , 54 Thermaikou, 56430, Thessaloniki,Greece.

Returns of custom-made products are not accepted

Bids will not be refunded and will only be changed in terms of number.

For any queries you can call at Prophet Service, +30 2310 688189 (7:00 am - 3:00 pm) or email us : info@Prophetskg.com

1. MISCELLANEOUS

2. Force majeure: If for reasons of force majeure (eg bad weather, strikes etc.) we can not deliver the products within the specified time, we will inform you by e-mail to indicate if you wish to complete your order under  these circumstances. Our company bears no responsibility for any situation outside its own fault and will make it humanly possible for your best service.

3. www.Prophetskg.com reserves the right to modify or renew the products sold, sales prices and other terms and conditions of transactions without prior notice to consumers. Our company undertakes to update this text for any change or addition.

4. The Consumer Code of Conduct for Electronic Commerce, as elaborated by virtue of the Decision of the Minister of Economy and Development No 31619 / 15-3-2017 (ECR B 969 / 22-3-20170), is published by the electronic Our shop www.Prophetskg.com  and you can read it here: https://www.e-nomothesia.gr/kat-emporeio/upourgike-apophase-31619-oik-2017.html

5. According to the Directive 2013/11 / EC, which was incorporated into the Greek legislation by Joint Ministerial Decision 70330/2015 and Decision 31619 GG 969 / 22.3.2017 (article 8), the possibility of electronic dispute resolution of consumer disputes under the Alternative Dispute Resolution across the European Union. If a customer residing within the EU has a problem with a purchase made through the online store, the following website maybe used:

https://webgate.ec.europa.eu/odr/main/?event=main.home.show for out-of-court settlement of Dispute.

1. It is expressly agreed here that any dispute arising out of the application of these terms and the general use of the website by the visitor or its user, provided they are not resolved amicably, are governed by Greek law and are subject to the jurisdiction of the Courts of Athens.